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BehaviorSMART training portfolio features two types of hands-on programs designed to meet the needs of destinations and businesses.

It is our style to roll up sleeves and work alongside our partners investing our advanced expertise in helping you execute desired behavior change and achieve targeted outcomes.

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Behavior Change Academy

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Master Class:

Behavior Change for Sustainability


The Behavior Change for Sustainability cutting-edge Master Class is designed for destination professionals who want to effortlessly drive value creation and sustainability in their destinations.

If you are interested in one of the next editions of Behavior Change for Sustainability Master Class, leave your contacts below and we will follow up with you.

If you are curious about our last edition – find out more details here.

Behavior Change Webinars

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Live Webinars
60 minute of inspiring content and your questions


Clients Say

Åsa Stanaway

Business Developer, Västmanland Tourism, Sweden

Milena is a highly professional, yet very approachable expert in her field of Behavioral Economics. I first heard Milena speak at a big tourism event in Chile. This very inspiring speech was enough to see the potential for our destination to grow in a profitable and sustainable way by applying behavior-smart solutions based on Milena’s vast knowledge.

Jim Kane

Director of Outreach and CSR, Exito Travel, US

Milena’s behavior-smart approach helped us craft the launch and messaging for a major carbon offsetting initiative that will help redefine how Exito is perceived in the marketplace for years to come. Invaluable insights.

Sofia Granlund

Sales Director, Schenströmska Herrgården Mansion House

Milena is a great professional to work with. She gave incredibly good tips that were very useful for the management of Schenströmska Herrgården mansion and changed our perspective. I found especially useful the smarter packaging that allowed us to offer our guests a better selection. I warmly recommend any hospitality business who wants to achieve more through new, smarter and fun tactics to hire Milena. She will give you amazing tools.


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Want to learn more or tailor any of the training programs above?

We are here to help.

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Our Partners